The 2022 Holistic Care Webinar – Combustion Avoidance: Communication Strategies to Prevent Interpersonal Conflict



Date & Location
Wednesday, May 4, 2022, 12:00 PM - Saturday, May 3, 2025, 1:00 PM

Credits
ANCC Nursing Contact Hours (1.00 hours), General Attendance (1.00 hours)

Overview

Healthcare workers are facing unprecedented levels of stress and burnout. These experiences have a profound effect on our ability to communicate effectively and to care for ourselves and others. This seminar will provide an enhanced understanding of the impact of stress, how to identify when communication is compromised, and the importance of redirecting interactions by responding from a place of calm and focus. 

Presenter
Karen Gray CH, RN
Owner, Green Mountain Hypnosis, Lebanon, NH 

Learning Outcome
At the conclusion of this learning activity, (at least 75% of) participants will be able to utilize effective conversation strategies to reduce interpersonal conflict.  

Bibliographic Material

  1. Conflict and stress in hospital nursing: Improving communicative responses to enduring professional challenges. Taylor & Francis. (n.d.). Retrieved May 24, 2022, from https://www.tandfonline.com/doi/full/10.1080/10410236.2015.1007548?scroll=top&needAccess=true

Accreditation

Dartmouth Health Nursing Continuing Education Council is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

This educational activity carries 1.00 contact hour(s).

Registration/Requirements for Successful Completion
You may claim credit for successful completion of this online course. In order to claim credit, you must follow these steps:

  1. Register for the learning activity by creating an account or logging in to your account.
  2. Click Tests and then View Content to view the recording. View the entire presentation.
  3. Complete the Post-Test attestation.
  4. Click My Account in the menu bar; then click Evaluation.
  5. Complete and Submit the Evaluation.

Provider Contact Information
Provider contact information for questions regarding accreditation of the activity:

Director of Continuing Nursing Education, Center for Nursing Excellence
Center for Learning and Professional Development
CME/CNE Office
Dartmouth Health
[email protected]